Responsible gambling tools at Shuffle
We provide practical controls that help players keep gambling within planned limits, including wager limits, loss limits and self-exclusion through Shuffle Wise.
Gambling should stay planned and affordable
Shuffle is provided for entertainment. It should not be used as a way to generate income, recover debt or chase previous losses. Decide what you can afford to spend before you play and use account controls when you want firmer boundaries.
Set wager and loss limits
Both controls can be active together for daily, weekly or monthly periods.
Wager limit
Caps the total amount you can place on bets during the selected period. When the next bet would exceed the limit, the bet is blocked.
Loss limit
Caps net losses during the selected period, taking qualifying bonuses and profits into account. Betting is blocked when the potential loss would breach the limit.
Current limit changes are subject to a one-day cooling-off period before modifications take effect.
Self-exclusion can cover casino, sports or both
Current self-exclusion periods include 1 day, 1 week, 1 month, 6 months or permanently.
When gambling stops feeling recreational
Warning signs can include spending more time or money than you can afford, chasing losses, hiding gambling from other people, borrowing or selling possessions to fund play, neglecting work or relationships, or feeling anxious and irritable because of gambling.
If these patterns feel familiar, reducing access is more important than finding a new betting strategy. Use limits or self-exclusion and consider support from an independent gambling-harm organisation.
Support is available outside Shuffle
Our responsible gambling policy lists independent services that provide confidential information and support.
Choose limits before emotion is involved
Limits are most useful when they reflect a budget decided outside a gambling session.
Use a wager limit for activity
A wager limit controls how much total betting volume you can place during a chosen period. It can be useful when you want a hard ceiling on session activity even if results fluctuate.
Use a loss limit for financial downside
A loss limit focuses on net losses rather than turnover. It can stop additional betting when another wager could push losses beyond the amount you selected.
Use both when appropriate
Because the two controls measure different things, they can operate at the same time. Reaching either one restricts further gameplay until the period resets.
Do not raise a limit to chase
If a limit is blocking the next bet, that is the control working as intended. A cooling-off period on changes helps prevent an immediate emotional override.
A stronger boundary when a normal limit is not enough
Self-exclusion is designed for periods when you do not want access to a gambling product at all. It can be applied to casino, sports or both. Choosing both removes normal account login during the exclusion period, while product-specific exclusion blocks betting in the selected area.
If gambling is affecting finances, work, relationships or mental wellbeing, consider excluding across other gambling services too. Removing one site while leaving many alternatives available may not create the break you intended.
Bonuses, VIP status and winning sessions do not change the underlying risk
Rewards can reduce effective cost in some circumstances, but they do not convert gambling into a reliable source of income. Each game or market still has uncertainty, and a short period of winning does not remove the possibility of later losses. Set the entertainment budget independently of bonuses and treat any reward as part of that same risk-managed budget.